Quality of work life: an analysis in a commercial steel organization in the state of Ceará

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DOI:

https://doi.org/10.7769/gesec.v13i2.1271

Resumo

This study aims to investigate the perception of Quality of Work Life (QWL) of workers in a steel commercial organization with 3 branches in the state of Ceará, in the cities of Fortaleza, Sobral and Juazeiro do Norte, based on the model of Richard Walton (1973). The study presents the evolution of the concepts of Quality of Work Life, the main models of QWL and metrics of other studies addressing the same theme. For that, the exploratory, qualitative, descriptive method was applied, and the questionnaire was used as the medium for data collection. The results indicate that the criterion of growth opportunities did not present the same significant result as the other evaluated criteria. On the other hand, the criterion of social relevance of work was highlighted, showing that even with some other difficulties identified, the workers are proud to belong to this company. It is estimated that this research can serve to make decisions and assist managers and human resources policies, directing greater efforts to quality of work life and power that it can exercise within the institution.

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Biografia do Autor

Felipe Pereira Cavalcante

MBA em gestão estratégica de pessoas e liderança executiva - Instituto American
Graduado em Administração - Universidade Estadual Vale do Acaraú - UVA

Francisco Carlos da Costa Filho, Universidade Federal de Roraima

Doutorando e Mestre em Administração e Controladoria - PPAC/UFC
Professor Departamento de Ciências Contábeis – Universidade Federal de Roraima

Ítalo Cavalcante Aguiar, Universidade Federal do Ceará - UFC/ Faculdade de Economia, Administração e Atuária - FEAAC

Mestre em Administração e Controladoria - PPAC/UFC

Luis Eduardo Brandão Paiva, Universidade Federal do Ceará/Programa de Pós-graduação em Administração e Controladoria

Doutor em Administração e Controladoria pela Universidade Federal do Ceará.

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Publicado

2022-08-02

Como Citar

Pereira Cavalcante, F., Costa Filho, F. C. da, Aguiar, Ítalo C., & Eduardo Brandão Paiva, L. (2022). Quality of work life: an analysis in a commercial steel organization in the state of Ceará. Revista De Gestão E Secretariado, 13(2), 148–171. https://doi.org/10.7769/gesec.v13i2.1271

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